The Technology Services group is responsible for maintaining PC equipment in many areas throughout the Stony Brook Medicine Hospital and the Health Sciences Center. After a call is placed to the Stony Brook Medicine HelpDesk and it is determined to be a PC problem a Technology Services Tech is dispatched. We are one of the many specialist groups who make up the Information Technology Division at Stony Brook Medicine. We are second & third level support for all issues that cannot be resolved at the Help Desk level. We cover many areas that range from PC related hardware, to software such as Email, Microsoft office, and access to UHIS from PC's. If it is determined that a problem is not PC related, it is our job to route the call to the correct IT specialist group.
New PC Bundles - Information on ordering a new Windows computer
Apple Computers - Information on supported Apple computers
New Laptop & Tablet Bundles - Information on ordering a Laptop or Tablet Device
CPMP Practices - Information on ordering IT supported devices for CPMP Practices.
Supported Printers & Scanners - Information on supported Printers and Scanners
Smartphone Mobile Devices - Information on supported Smartphone Devices
Supported Software - Information on Supported Software Titles
Minimum Requirements - Information on the Minimum Requirements for IT Support
Symantec AntiVirus - Antivirus software for use on Stony Brook Medicine Computers
McGill 3270 (UHIS/SMS) - Software used for Admissions, Discharges and Transfers
Training Manual - Training Manual - Staff Only
Video Conferencing- Information on Video Conferencing